Service delivery policy
The Chairman is delivered entirely online. No physical goods are shipped, so this policy covers when and how digital access reaches you.
Nothing is shipped. There are no physical products, no couriers, no tracking numbers, and no delivery charges. What you buy is access to a membership area on www.thechairmans.in.
1. What is delivered
On payment, your account is upgraded and you get:
- Access to the private members’ area of www.thechairmans.in, signed in with your own account.
- Access to the business briefs and opportunities posted inside the community.
- Access to live and recorded sessions on marketing, sales, pricing, lead generation, and brand acquisition.
- Invitations to member events, both online and in person in Pune.
- The ability to post, comment, and message any member directly.
2. When it is delivered
- Free accounts: immediately on sign-up, once you confirm your email address.
- Membership: your account is upgraded within 24 hours of your payment being confirmed. In most cases it is much faster than that.
You will receive an email at your registered address as soon as membership is live on your account. Live sessions and events run to a published schedule inside the members’ area, so those are delivered on their scheduled dates across your term rather than all at once.
3. How long access lasts
Access runs for the term you bought — Freelancers and agency owners at ₹5,898.82 (₹4,999 + 18% GST) for 3 months, or Founders at ₹17,698.82 (₹14,999 + 18% GST) for 6 months — counted from the date access is switched on, not from the date you paid. It does not renew automatically. The end date is shown in your account.
A 1-day free trial of full platform access is available to every account, once. It is started by the member from inside their account rather than granted automatically, ends 1 day later with no charge, and takes no payment details.
4. What you need in order to receive it
A device with a modern web browser and an internet connection, plus a working email address that can receive our messages. Please check your spam folder and add our sending address to your contacts, as verification and activation email is sometimes filtered.
5. If access does not arrive
If more than 24 hours have passed since your payment and your account still shows as a free account, contact us with the payment reference, the amount, and the date. Write to «support@thechairmans.in» or call +91 95796 62005. We respond within 2 working days and will either activate your account or refund the payment in full, as set out in the cancellation and refund policy.
6. Service availability
The members’ area is available around the clock, apart from occasional planned maintenance, which we announce inside the platform beforehand. Brief interruptions caused by hosting or network providers are not treated as a failure of delivery.
7. Geography
Membership is sold in Indian Rupees and is aimed at members in India. The online part of the service is reachable from anywhere with an internet connection. In-person events are held in Pune, Maharashtra, and travel to them is at your own cost.